We perform most research on an hourly basis because we cannot guarantee that specific records will be available for your ancestor - they may have been lost, destroyed, or never existed in the first place. There may be a lot of information or very little.

The majority of our research is performed at repositories such as State Records NSW, either in the City or out west at Kingswood; the State Library of NSW; the NSW Lands Department; and the Society of Australian Genealogists.

Some repositories allow the use of digital cameras and laptop computers and others only allow pencil and paper. The cost of photocopies also varies widely between repositories.

However, we do offer set-price searches for specific records which include the cost of searching and the supply of a copy or transcript if a record is found. These are available in our online shopping centre.

Please ask us for more information.